Frequently Asked Questions

Walk-behind scrubbers range from $3,000-12,000. Ride-on scrubbers range from $9,000-35,000. Factory-direct pricing saves 30-40% off dealer prices. See our complete Cost Guide for detailed breakdowns.

Yes. We export to 50+ countries across North America, Europe, Middle East, Southeast Asia, Africa, and South America. Shipping methods include sea freight (FCL/LCL), air freight, and express courier (DHL/FedEx) for parts. Typical transit time is 25-40 days by sea, 3-7 days by air.

We accept T/T (30% deposit, 70% before shipment), Letter of Credit (L/C), PayPal, Trade Assurance (Alibaba), Western Union, and 30/70 payment terms. Payment details are confirmed on your proforma invoice.

Standard models: MOQ is 1 unit — sample orders are welcome. Custom/OEM orders: MOQ varies by specification, typically 5-50 units. Parts and consumables: MOQ is 1 piece for most items.

Standard models in stock ship within 5-10 working days. Custom orders take 15-30 working days depending on configuration. Parts ship within 48 hours. Transit time depends on your shipping method and destination.

All machines come with a 1-year warranty on manufacturing defects. Extended warranty options are available. Warranty covers parts; labor is not covered internationally. We provide technical support and replacement parts throughout the warranty period.

Yes, we welcome factory visits. You can also request a live video tour via WhatsApp — we'll walk you through our production lines, show you machines being built, and answer your questions in real-time. Third-party inspection (SGS/Bureau Veritas) is also available.

Yes. Our replacement parts — disc brushes, squeegee rubber, pad holders, clutch plates, and more — are compatible with Tennant, Nilfisk, Karcher, Comac, Viper, Hako, Fimap, IPC, and 15+ other major brands. Send us your OEM part number for confirmation.

Yes. We provide OEM and ODM services including custom branding, color options, specification modifications, and private label packaging. MOQ for OEM orders starts at 5-50 units depending on the level of customization.

Our machines are CE certified (European Conformity) and manufactured in an ISO 9001:2015 certified facility. Materials are SGS tested and RoHS compliant. Certification documents are provided with every shipment.

Browse our 360+ parts catalog or send us your OEM part number, machine model, and a photo of the existing part. We'll confirm compatibility and provide a quote within 24 hours. Express shipping available for urgent orders.

Disc brush scrubbers use flat rotating brushes — best for smooth, even floors like sealed concrete and tile. Roller brush scrubbers use horizontal cylinders — better for textured floors, grout lines, and uneven surfaces. Read our full comparison guide.

Lead-acid: lower upfront cost ($400-800), 1-3 year lifespan, requires monthly maintenance. Lithium: higher upfront ($1,200-2,400), 3-5 year lifespan, zero maintenance, charges 3x faster. For multi-shift operations, lithium is recommended. See our battery comparison guide.

Squeegee blades typically last 2-4 months with daily use. Replace when the edge becomes rounded (no longer square), visible cracks appear, or water is left on the floor after cleaning. Most blades can be rotated once before full replacement to double their lifespan.

Fill out the form on our Get a Quote page, email us at info@aikeruiclean.com, or WhatsApp us at +86 199 6523 6428. We respond within 24 hours with detailed pricing, specifications, and shipping options.